隱私權政策及蒐集、處理與利用個人資料告知聲明
台灣福斯股份有限公司、其母公司、子公司、關係企業及旗下品牌（包括但不限於 Volkswagen AG、AUDI AG 及 Škoda Auto a.s. MB），以及其授權經銷商（合稱「本公司」或「我們」）依據個人資料保護法（下稱「個資法」）規定，向 台端告知以下事項：
當您造訪或存取本公司網站及行動應用程式時，我們將依據本隱私權政策蒐集、處理及利用您的個人資料。若您不同意我們依據本隱私權政策蒐集、處理或利用您的個人資料，請勿使用本公司網站及行動應用程式。本公司保留隨時修改本隱私權政策的權利。如本公司修改本隱私權政策，我們會在本公司網站及行動應用程式公布修改後的隱私權政策。如您繼續使用本公司網站及行動應用程式，包括註冊帳戶及訂購商品，應視為瞭解並同意本隱私權政策的修改版本。
1. 蒐集目的
本公司依據個人資料保護法及相關法令之規定，為了以下目的，蒐集、處理及利用您的個人資料：提供您登錄及使用本公司網站及行動應用程式、於本公司網站及行動應用程式上註冊帳戶、進行交易、索取資料、訂閱資訊、反應意見、進行各種諮詢（新車及週邊商品銷售、保固）等服務；為了與您聯繫、行銷（包括但不限於廣告及各項商品、活動、促銷、優惠訊息之通知或交易訂單之處理等），執行消費者及客戶管理分析，管理及操作於本公司網站及行動應用程式上註冊之帳戶，執行營業登記項目或組織章程所定業務範圍內之必要行為，依據法律、法院命令或有權政府機關之要求存取、保存及揭露您的註冊帳戶資訊和內容。
2. 蒐集之個人資料類別
本公司向您蒐集的個人資料類別，包括但不限於「個人資料保護法之特定目的及個人資料之類別」所列之識別類、特徵類、社會情況、財務細節、商業資訊、交易資訊、付款及辨識財務資訊等類別之個人資料，例如姓名、行動電話、住家、辦公室電話號碼、E-mail、地址、身分證統一編號、性別、出生年月日和其他得以直接或間接識別您個人之資料。
若您使用您的社群媒體帳戶來註冊帳戶或存取本公司網站及行動應用程式，本公司可能會存取您在該社群媒體帳戶提供者之政策下所自願提供予該社群媒體經營者的資訊。
3. 個人資料利用之期間、地區、對象或方式
對象：福斯集團為跨國公司，在不同國家地區設有資料庫。我們可能將您的個人資料傳輸至福斯集團其他公司例如德國母公司Volkswagen AG、全台授權經銷商（名單請參考以下連結）、第三方服務供應商及前開各該公司授權委託之其他第三人（以下合稱「合作夥伴」）、與本公司及合作夥伴有業務往來之其他機構、依法有調查權之機關或政府機構、其他未受中央目的事業主管機關限制之國際傳輸個人資料接收者。
VW Commercial Vehicles Locator
部分傳輸對象受本公司委託，依據原始蒐集目的，為本公司處理您的個人資料。
地區：前開對象所在地及國際傳輸所涉地點，包含但不限於中華民國及德國。
期間：個人資料蒐集目的之存續期間、依相關法令規定或契約約定之保存期限、本公司及合作夥伴因執行業務所必須之保存期間。
方式：以自動化機器或其他非自動化之方式蒐集、處理及利用，包括但不限於以書面、電話、簡訊、傳真、電子郵件、網際網路、紙本或其他基於蒐集目的且合於當時科學技術之適當方式。我們將透過cookies及其他類似網路技術處理您的個人資料，處理方式請參考本公司「Cookie使用政策」的說明。
4. 依據個人資料保護法第3條，您得就個人資料行使以下權利
本公司及合作夥伴對您的個人資料，將採行妥適安全之措施加以保護。您可隨時透過本公司官方網站公布之聯絡方式，對您的個人資料行使下列權利：(1)請求查詢或閱覽；(2)請求製給複製本；(3)請求補充或更正；(4)請求停止蒐集、處理及利用；及(5)請求刪除。
本公司將依法律規定回應您的請求。
5. 不提供個人資料對您權益的影響
您可以自由選擇是否提供您的個人資料。但若您拒絕提供個人資料，本公司可能無法達成上述部分或全部蒐集個人資料的目的，或無法提供商品或服務給您。
我們多數服務不需要註冊，允許您不揭露身分即可造訪本公司網站及行動應用程式。但部分服務需要註冊。您註冊時，必須填寫必要及非必要資訊的特定欄位，並設定帳戶名稱和密碼。如果您不提供我們要求的個人資料，您可能無法使用本公司網站或行動應用程式部分服務，我們可能也無法回應您的詢問。
6. 由第三方蒐集的資訊
在本公司網站及行動應用程式上的部分內容、廣告或功能，可能由第三方提供。例如：由內容供應商提供之影片內容。部分第三方可能提供廣告，並追蹤使用者觀看哪些廣告、查看這些廣告的頻率，以及使用者對廣告的回應。
這些第三方可能蒐集或接收與您對服務之使用相關的特定資訊，包括透過使用Cookie、指標和類似技術蒐集，此資訊可能蒐集一段時間，並與不同網站及線上服務間所蒐集的資訊合併。本公司並未控制第三方的資料蒐集和使用措施，我們建議您詳閱這些第三方在其網站或其他地方公布的條款與政策。
此外，如果您選擇在除了您之外還有其他使用者也會使用的裝置上使用社群媒體服務來存取本公司網站及行動應用程式，這些其他使用者可能看到您用以連線之社群媒體服務帳號的儲存或顯示資訊。
7. 連結至第三方網站的免責聲明
本公司網站及行動應用程式可能連結至不受本公司掌控之第三方網站及服務。我們不負責第三方網站或服務蒐集資訊的安全或隱私。當您存取這些網站時，應自行承擔風險和檢視這些第三方網站和服務的隱私權聲明。
8. 問題及疑慮
如果您對於我們的隱私權政策有任何問題或疑慮，請隨時透過本公司官方網站公布的聯絡方式與我們聯絡。
Cookie使用政策
1. 簡介
本網站係由台灣福斯股份有限公司（下稱「我們」）營運。為了向本網站使用者（下稱「您」）提供服務，我們以資料控制者的身分處理您的個人資料。謹說明我們如何透過cookies及其他類似網路技術處理您的個人資料如下。我們可能不時更新本政策。本政策的更新內容將刊登在本網站。
2. 網站使用哪些網路技術?
我們及某些在我們網站上提供內容、廣告或其他功能的第三方可能在您造訪本網站時，使用cookies及其他技術來取得並處理資料。
Cookies是儲存在您裝置上的小檔案，可協助我們蒐集有關您活動的資料。cookies尤其可讓我們儲存您的設定與偏好、記住您的存取資料，進而提供目標內容與行銷溝通，並協助我們瞭解網站中最受歡迎的部分，以及分析網站的功能。
除了cookies外，我們也使用其他技術，例如可用於監控使用者及其在網站上行為的分析腳本。為求簡化，我們在本政策將繼續使用cookies一詞來表示所有這類技術。
3. 被處理的資料
在網站上，我們可能會處理關於您如何使用網站的資料。
這些資料包括cookies識別碼及其他網路識別碼、裝置資料，例如硬體型號、單一裝置識別碼、MAC位址、IP位址及作業系統版本。此外，使用網站的時間及期間、搜尋資料及選擇的服務／產品，以及您是否同意cookies以及同意哪些cookies。
4. 處理目的
Cookies是一種非常普遍的技術，用來記住使用者與網站互動及使用裝置的某些資訊。目前絕大多數網站常會基於各種原因而使用cookies。我們使用cookies乃基於您的瀏覽器設定。多數瀏覽器預設接受所有cookies，但您可以變更瀏覽器設定，在您接受cookies前通知您，或僅接受或拒絕某些cookies，或拒絕所有cookies。
必要的cookies
這些cookies有助於我們確保網站的基本功能與安全、存取網站的安全部分、快速載入網站內容、使用者驗證、記錄您是否已根據本政策授予我們同意，並且在網站運作期間儲存使用者偏好。這些cookies對網站的運作是必要的，因此我們不需要另外徵得您的同意，即可依據您的瀏覽器設定儲存與讀取這些cookies。
進階分析
在法律許可範圍內，我們將使用cookies來建立統計，以及監控和分析使用者在網站上的行為。這些資料有助於我們判斷個別功能頁面受歡迎的程度，並作為改進網站的基礎。
功能與偏好
在您開啟cookies設定的情況下，我們將使用cookies以便開啟進階網頁內容與進階功能，並在我們的網站上儲存您的偏好設定。有了這些cookies，我們可以根據您的偏好，例如語言及地區設定等，來客製化我們的網站。
個人化呈現
在您開啟cookies設定的情況下，我們會使用這些cookies來根據您在本網站、我們的其他網站、第三方網站及社群網站的興趣，向您顯示個人化的呈現、內容與廣告。在這些cookies的幫助下，您可以獲知我們的產品及服務、活動、比賽、新訊、廣告與型錄。有了您以這種方式提供給我們的資料，我們也可以為您提供最符合您興趣、量身訂做的呈現。
我們取得資料的第三方網站可能包括；
Adobe：https://reurl.cc/bmNKDM
Microsoft：https://www.microsoft.com/en/servicesagreement/
Adbert：https://www.adbertech.com/dprprivacy/
multiFORCE：https://www.multiforcecontracts.com/cookie-policy/
OneAD：https://www.onead.com.tw/onead-smart-media-privacy-policy/
Vmfive.com：https://www.vmfive.com/index.html
Meta：https://www.facebook.com/privacy/policies/cookies
Google：https://policies.google.com/technologies/cookies?hl=zh-TW
Indata.com：https://lndata.com/gdpr
LINE LAP code：https://terms2.line.me/globalnews_PP/sp?lang=zh-Hant&country=HK
LinkedIn: https://www.linkedin.com/legal/cookie-policy
YouTube: https://policies.google.com/privacy?hl=en
Survey: https://www.kantar.com/cookies-policies
第三方的cookies
我們的某些頁面會顯示來自外部供應商的內容，例如YouTube、Vimeo。如要檢視這些第三方內容，您必須先接受這些第三方的條款與條件，其中包括我們無法控制的cookie政策。如果您不檢視這些第三方內容，您的裝置上就不會安裝第三方的cookies。
Microsoft：https://www.microsoft.com/en/servicesagreement/
Google reCaptcha V2：https://policies.google.com/privacy?hl=en
Youtube：https://www.youtube.com/intl/zh-TW/howyoutubeworks/user-settings/privacy/
Vimeo：https://vimeo.com/privacy
Holmesmind.com：https://www.holmesmind.com/privacy.html
LinkedIn: https://www.linkedin.com/legal/cookie-policy
Volkswagen Group Taiwan Co., Ltd, its parent companies, subsidiaries, affiliates, and brands (including but not limited to Volkswagen AG, AUDI AG, and Skoda Auto a.s MB), and their authorized dealers (collectively referred to as "the Company" or "we") hereby provide you with the following information in accordance with the Personal Data Protection Act ("the PDPA").
When you visit or access our website ("the Website") or mobile application ("the App"), we will collect, process, and use your personal data in accordance with this Privacy Policy ("this Policy"). Please do not use the Website or App if you do not agree to our collection, processing, or use of your personal data as described in this Policy. We reserve the right to modify this Policy. We will post the new Policy on the Website and App. Your continued use of the Website and App (including registering accounts and ordering products) constitutes your acknowledgement of and consent to the new Policy.
1. Purpose of Collection
In accordance with the PDPA and relevant regulations, the Company may collect, process, use, and transfer your personal data internationally for purposes including, but not limited to: providing you with access to and use of the Website and App; registering an account on the Website and App; subscribing to information; providing feedback; conducting various inquiries (e.g., sales and warranties of new cars and peripheral products); processing transaction orders; contacting you for marketing purposes (e.g., advertising and notifying you of various products, events, promotions, and special offers); performing consumer and customer management and analysis; managing and operating accounts registered on the Website and App; performing necessary business operations within the scope of the Company's registered business and articles of incorporation; and accessing, maintaining and disclosing your registered account information and content as required by law, court order, or governmental authority.
2. Categories of Personal Data Collected
The personal data collected by the Company includes but is not limited to the following categories listed under the "Specific Purposes and Categories of Personal Data under the Personal Data Protection Act": identification data, personal characteristics, social conditions, financial details, business information, transaction information, and payment and finance-related information. This data may include your name, mobile phone number, home or office phone numbers, email address, mailing address, ID card number, gender, date of birth, bank account details, credit card numbers, and other information that may directly or indirectly identify you.
If you use a social media account to register or access the Website or App, we may access the information you voluntarily provided to that social media account operator under its policies.
3. Period, Area, Recipients, and Methods of Use
Recipients: The Volkswagen Group is an international corporation and has databases in different jurisdictions. We may transfer your personal data to other companies within the Volkswagen Group such as Volkswagen AG in Germany, our authorized dealers (please click here to view the list:
Volkswagen Locator - https://www.volkswagen.com.tw/zh/about-volkswagen/find-a-dealer.html Volkswagen Pre Owned - https://www.vwcertifiedpreowned.com.tw/search Audi Locator - https://www.audi.com.tw/zh/customer-area2/ Skoda Locator - https://retailers.skoda-auto.com/285/zh-tw/ VW Commercial Vehicles Locator - https://www.volkswagen-commercial.com.tw/zh/find-a-dealer.html
), third party service providers, and other third parties authorized by the aforementioned entities (collectively, "Partners"); organizations that have business relationships with the Company and its Partners; institutions and government agencies with investigative powers; and data recipients of international transfers not restricted by competent authorities.
Some recipients act on our behalf for further processing in accordance with the purposes for which your personal data were originally collected.
Territory: Locations where the above recipients are situated, including but not limited to Taiwan and Germany.
Period: The duration necessary to fulfill the purposes of collection, any retention period required by applicable laws or contracts, and any period necessary for the Company and Partners to conduct business operations.
Methods: Personal data may be collected, processed, and used through automated or non-automated means, including but not limited to written documents, telephone, SMS, fax, email, internet, paper-based formats, or any other methods consistent with the purpose of collection and current scientific technology. We will process your personal data via cookies or other similar internet technologies; please refer to our Cookies Policy for more information.
4. Your Rights under Article 3 of the PDPA
The Company and its Partners will implement appropriate security measures to safeguard your personal data. You may exercise the following rights at any time via the contact channels provided on the Company's official website: (1) Request access to or review your data; (2) Request a copy; (3) Request supplementation or correction; (4) Request cessation of collection, processing, or use; and (5) Request deletion.
We will respond to your request in accordance with the law.
5. Impact on Your Rights or Interests if You Do Not Provide Personal Data
You may choose whether to provide your personal data; however, refusing to provide your personal data may result in the Company being unable to fulfill some or all of the above purposes or provide related goods or services to you.
Most of our services do not require registration, allowing you to visit the Website and App without disclosing your identity. However, some services may require registration. When you register, you may need to complete certain required and optional fields, as well as choose a username and password. If you choose to withhold any personal data requested by us, you may not be able to access certain parts of the Websites or App, and we may not be able to respond to your queries.
6. Information Collected from Third Parties
Some of the content, advertisements, and features on the Website and App may be provided by third parties; for example, videos provided by content suppliers. These third parties may provide advertisements and track which advertisements users view, how often they view them, and how they respond to them. In addition, we may allow you to share specific information from the Website and App with others through social networking services such as Facebook, Twitter, Google+ and LinkedIn.
These third parties may collect or receive information about your use of the services, including information collected through cookies, metrics, and similar technologies. This information may be collected over time and combined with information collected across different websites and online services. The Company does not control these third parties' data collection and usage practices. We recommend that you carefully review the terms and policies published by these third parties on their websites or elsewhere.
In addition, if you use social media services to access the Website or App on a device used by others, those other users may be able to see stored or displayed information from the social media account you used to connect.
7. Disclaimer on Links to Third-party Websites
The Website and App may contain links to third-party websites and services that are not controlled by the Company. We are not responsible for the security or privacy of information collected by third-party websites or services. When you access these websites, you do so at your own risk and should review the privacy statements applicable to such third-party websites and services.
8. Questions or Inquiries
Please contact us via the contact details published on the Website if you have any questions or inquiries about this Privacy Policy.
Cookies Policy
1. Introduction
This website is operated by Volkswagen Group Taiwan Co., Ltd. (hereinafter referred to as "we" or "us"). As a data controller, we process your personal data to provide services to you in connection with your use of this website. This policy explains how we process your personal data using cookies and other Internet technologies. We may update this policy and publish the updated version on this website.
2. Internet Technologies Used on this Website
We and third parties that provide content, advertisements, or other features on this website may use cookies and other technologies to access and process data when you visit this website.
Cookies are small files stored on your device that help us collect information about your activities. In particular, cookies allow us to save your settings and preferences, as well as remember your access information, to provide you with targeted content and marketing communications. Cookies also help us understand which parts of this website are most popular and analyze its functionality.
In addition to cookies, we use other technologies, such as analytic scripts, to monitor users' behavior on this website. For simplicity, this policy will continue to use the term "cookies" to refer to all such technologies.
3. Processed Information
On this website, we may process information about how you use this website. Such information may include cookie identifiers and other online identifiers, device information such as hardware model, unique device identifiers, MAC address, IP address, and operating system version. We may also process data about the time and duration of your use of this website, the data you searched for and services/products you selected, and whether you consented to cookies and which ones you consented to.
4. Processing Purposes
Cookies are a common technology used to remember information about users' interactions with websites and the devices they use. Currently, the vast majority of websites use cookies for various reasons. We use cookies based on your browser settings. The default setting on most browsers is to accept all cookies. You may, however, set your browser to notify you before cookies are accepted, to accept or reject certain cookies, or to reject all cookies.
Essential Cookies
These cookies help us ensure essential functions and security of this website, enable access to secure areas, quickly load content, authenticate users, record consent according to this policy, and store user preferences. These cookies are necessary for the operation of the website and therefore we may store and access them based on your browser settings without separately seeking your consent.
Advanced Analysis
To the extent permitted by law, we will use cookies to compile statistics and monitor and analyze user behavior on this website. Such information helps us determine the popularity of individual pages and improve this website.
Functionality and Preferences
Enabling cookies in your settings allows us to provide access to advanced web content and features and store your preferences on this website. These cookies allow us to customize this website based on your preferences, such as your language and regional settings.
Personalized Presentation
When you enable cookies, we will use such cookies to display personalized content and advertisements based on your interests on this website, our other websites, third-party websites, and social media networks. These cookies allow you to learn about our products and services, events, competitions, news, advertisements, and catalogs. With the information you provide to us in this way, we can also offer you the most relevant and tailored content based on your interests.
The third-party websites from which we obtain information may include the following:
Adobe: https://reurl.cc/bmNKDM
Microsoft: https://www.microsoft.com/en/servicesagreement/
Adbert: https://www.adbertech.com/dprprivacy/
multiFORCE: https://www.multiforcecontracts.com/cookie-policy/
OneAD: https://www.onead.com.tw/onead-smart-media-privacy-policy/
Vmfive.com: https://www.vmfive.com/index.html
Meta: https://www.facebook.com/privacy/policies/cookies
Google: https://policies.google.com/technologies/cookies?hl=zh-TW
Indata.com: https://lndata.com/gdpr
LINE LAP code: https://terms2.line.me/globalnews_PP/sp?lang=zh-Hant&country=HK
LinkedIn: https://www.linkedin.com/legal/cookie-policy
YouTube: https://policies.google.com/privacy?hl=en
Survey: https://www.kantar.com/cookies-policies
Third-party Cookies:
Some pages on this website display content from external providers, such as YouTube and Vimeo. To view such third-party content, you must first accept the terms and conditions of these third parties, including their cookie policies, which we cannot control. If you choose not to view such third-party content, their cookies will not be installed on your device.
Microsoft: https://www.microsoft.com/en/servicesagreement/
Google reCaptcha V2: https://policies.google.com/privacy?hl=en
Youtube: https://www.youtube.com/intl/zh-TW/howyoutubeworks/user-settings/privacy/
Vimeo: https://vimeo.com/privacy
Holmesmind.com: https://www.holmesmind.com/privacy.html